This Privacy Policy explains how ARIA INTELLIGENCE PTE. LTD. (“Top Prospect,” “we,” “us,” or “our”) handles personal data in connection with the Top Prospect website and platform (the “Service”). It also explains the different roles of Top Prospect and its business customers.
1. Who We Are
ARIA INTELLIGENCE PTE. LTD.
91 Bencoolen Street, #12-03 Sunshine Plaza, Singapore 189652
UEN: 202516346D
Contact: [email protected]
Verified corporate and contact information is also available on our Legal Information page.
2. Scope and Our Roles
We handle two broad categories of personal data, and our role is different for each:
- Customer and website data. This is data about people who visit our website, create or administer an account, purchase the Service, configure it, or contact support. Top Prospect generally acts as controller for this data.
- Connected-source data. This is content and metadata from Telegram groups, supergroups, or channels that a customer deliberately connects and is authorized to access. The customer determines which sources and criteria to use. For this data, the customer is the controller and Top Prospect acts as its processor, as described in the Data Processing Agreement.
3. Customer and Website Data We Handle
Depending on which parts of the Service a person uses, this data may include:
- Account data, such as a name, business email address, company, role, account identifiers, and authentication information;
- Connection and configuration data, such as the Telegram account or source identifiers needed to maintain an authorized connection, selected sources, matching rules, notification preferences, and other product settings;
- Billing data, such as an order identifier, billing contact, transaction reference, payment status, tax information supplied by the customer, and receipt details. We do not ask for wallet private keys or seed phrases;
- Service and security data, such as access times, actions taken in the Service, browser or device information, IP address, error and audit records, and data needed to prevent abuse or keep the Service reliable; and
- Communications, including support requests and other correspondence.
4. Connected-Source Data We Process for Customers
At a customer's instruction, the Service processes content from the Telegram sources that customer selects. The data may include message text and associated source, sender, message, reply, and time metadata made available through the connected account. It also includes the rules and generated outputs needed to filter, merge, deduplicate, classify, score, summarize, and present candidate Signals for review.
The Service does not read private chats or sources outside the customer's selected, authorized scope. Results may appear in the product interface and in notification channels the customer enables. A candidate Signal, score, summary, or suggested action is not verification that a message is true, that the sender has authority, or that a commercial opportunity is genuine.
5. Purposes and Legal Bases
| Purpose | Typical legal basis in the EEA/UK |
|---|---|
| Create and administer an account; provide requested Service features and support | Performance of a contract or steps requested before entering one |
| Process orders, receipts, tax records, and payment status | Performance of a contract and legal obligations |
| Secure the Service, prevent abuse, diagnose errors, and maintain reliability | Legitimate interests in operating a safe and reliable B2B service |
| Count basic marketing-site page views without cookies | Legitimate interests in understanding aggregate website use |
| Collect optional marketing-site Web Performance measurements | Consent, where consent is required |
| Process connected-source data under a customer's configuration | Top Prospect acts on the customer's documented instructions; the customer determines the applicable legal basis |
6. How We Share Data
We may disclose data to service providers that support hosting, infrastructure, AI inference, analytics, communications, security, support, and payment processing. We may also disclose information where required by law or where reasonably necessary to protect the rights, safety, and security of Top Prospect, our customers, or others.
A customer may request current information about service providers that process its connected-source data by contacting [email protected].
7. International Data Transfers
ARIA INTELLIGENCE PTE. LTD. is established in Singapore, and data may be processed in countries other than the country where it was collected. Where applicable law requires safeguards for a transfer, we will establish an appropriate transfer mechanism before relying on that transfer and provide relevant information where required. This policy does not claim that all data is stored in one particular country.
8. Data Retention and Deletion
We retain customer and website data only for as long as reasonably needed to provide and secure the Service, maintain transaction and audit records, resolve disputes, and meet legal obligations. Different records can therefore have different retention periods.
Connected-source data is retained for the period needed to provide the configured Service and follow the customer's documented instructions. The product includes a business-data cleanup workflow. Starting that workflow does not mean every copy disappears at the same instant: deletion may run as an asynchronous process, and limited records may remain where needed for account access, security, transaction records, legal obligations, or ordinary backup rotation.
For an account or data-deletion request that is not available through the current product controls, contact [email protected]. We may need to verify the requester and clarify whether the request concerns customer account data or data controlled by a Top Prospect customer.
9. Your Rights
Depending on applicable law, a person may have rights to access, correct, delete, restrict, or receive a copy of personal data, and to object to or withdraw consent for certain processing.
For customer account or website data, contact us at [email protected]. For connected-source data, contact the Top Prospect customer that selected the source in the first instance because that customer is the controller. If you cannot identify or reach that customer, contact us and provide enough context for us to route the request without including unnecessary personal data.
Where applicable, you may also complain to the data-protection authority in your jurisdiction.
10. Security
We use technical and organizational measures intended to protect personal data, including controls for data in transit and access to Service data. No internet service is completely secure, and we cannot guarantee absolute security. If you believe an account or connected source has been compromised, contact support promptly.
11. Children's Privacy
The Service is intended for business use by people aged 18 and older. We do not knowingly offer accounts to children.
12. Website Analytics and Local Storage
On the Top Prospect marketing site, an Umami analytics script served from umami.aibotweb.xyz provides cookie-free basic page-view counts, which remain enabled. Before a visitor chooses optional analytics, the site blocks custom events and Web Performance measurements. If the visitor selects “Allow performance analytics,” those additional measurements are enabled.
The site stores the visitor's analytics choice and its expiry in browser local storage for up to 180 days so the choice can be remembered. The choice can be changed through “Privacy settings” in the site footer. We do not use marketing-site analytics for advertising, session replay, heatmaps, or identity tracking. Operational and security records generated inside the product are handled separately as Service and security data under Section 3.
13. Changes to This Policy
We may update this policy to reflect changes in the Service, our data handling, or applicable law. The current effective date and last-updated date appear at the top of this page. Where required, we will provide an additional notice of a material change.
14. Contact
Questions or requests about this Privacy Policy may be sent to [email protected].